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Customer Reviews.

service

5

Holly, service manager at Cooper Malton, really does provide outstanding customer service.

07 November 2018

service

4

Not a service yet just an MOT. Kept me informed very helpful.

07 November 2018

service

5

Great services

30 October 2018

service

4

Pleased with the staff and efficiency of staff.

25 October 2018

service

5

Courteous, efficient service. Pleasant and friendly.

25 October 2018

service

5

1. It didn't cost me anything. 2. The coffee was great. 3. The work was carried out to a high standard. 4. The car was thoroughly valeted too.

19 October 2018

sales

5

Sales team at Malton mIni were very helpful and friendly. The only problem experienced was initiating the sat nav. Which they done their best to rectify.

19 October 2018

service

5

all i wanted ....including courtesy car and valet

13 October 2018

service

5

I was kept updated and the service dept were very helpful.

13 October 2018

sales

4.5

Not as good as in the passed

12 October 2018

sales

4

Staff were polite and helpful at all times

12 October 2018

sales

5

Car delivered to my door and due to delay by manufacturers a free car was put at my disposal during the three day wait

09 October 2018

sales

5

The sales person Billy was very pleasant and courteous, he answered all our queries showing us the difference of getting a new car against a used car. The whole team at Mini Malton were also very helpful when we phoned or called in to the showroom.

08 October 2018

service

5

Professional from beginning to end

03 October 2018

service

5

see above

27 September 2018

service

5

Quick and fab coffee

25 September 2018

service

5

Car came back from service on time and having been cleaned.

24 September 2018

service

5

Although I had to wait 3 hours the waiting area was excellent and the receptionist kept me updated and offered refreshments. I didn't see the mechanics but the repairs and service seem to have worked well.

24 September 2018

service

5

Holly was very helpful and curteous. Excellent

24 September 2018

service

5

Was kept informed about the progress being made with my car, accurate time estimates, no issues.

21 September 2018

service

5

Very professional, friendly.

19 September 2018

service

5

All staff were there to help.

19 September 2018

service

5

Very satisfied an enjoyable experience

18 September 2018

service

5

Holly is very friendly and efficient

16 September 2018

sales

5

Helpful staff understanding my needs

14 September 2018

service

4

Whilst I am completely happy with the service, I would never give maximum marks as there is always room for improvement, though what that improvement might be, I cant say!

13 September 2018

service

5

We always get good service at Cooper Malton

12 September 2018

service

5

Good service

11 September 2018

service

5

Car collected and delivered . Cleaned inside and out. Very pleased with it

10 September 2018

service

3

Because the service light had not been cleared following service requiring a second visit to the service dept for my mini

10 September 2018

service

5

The servicing was completed without any problem, the car was valeted and presented perfectly.

10 September 2018

service

5

Attended to with enthusiasm,interest and care as always.The process was carried out in the time it was estimated to take, and we were very well looked after.

10 September 2018

service

5

I was kept up to date with the repair and the parts required.

04 September 2018

service

5

Ease of booking, service carried out on time and pleasant reception.

29 August 2018

service

5

Excellent service received each and every time. I now know many of the staff by name and nothing is too much trouble. The health check video’s which are emailed are fantastic. I trust Cooper Malton to look after my car and wouldn’t go anywhere else.

28 August 2018

service

5

As mentioned above, we have excellent front of house service from Holly at all times, so we cannot fault her. It was a technical problem only that required us to make two trips over to you, but these things happen!